I have had it with airflo/fishtec... i bought a pair of waders 3 years back which to cut a long story short end up leaking within the year .. i return them, they replace them... and so the cycle continues.

i go on my hols to wenslydale on friday, no waders, so i phoned them and was told they will be dealt with when they finish their stock take in 2 weeks time.. just when i get back... cracking customer service... i have NEVER come across this before.. they told be they basically stop trading for 2 weeks to stock take.. friging hillbillys

so B0ll0ks to you fishtec you will never see a red cent of my hard earned ever again

so i will have to find a pair of waders before i can fish.. another hundred quid...

sorry chaps.. rant over

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Let me get this straight Martin, you have technically had three years out of the initial purchase then?

The Pirate.

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Sonik Sports Team Pitsford Pirates - No pressure, just pleasure! Pip pip!

http://www.flyforums.co.uk/trade-cla...e-bonanza.html

http://www.soniksports.com/

http://www.flyforums.co.uk/fly-lines...unkistbob.html

Rant all you want, it's a good way for me to figure out who not to do business with. I have two companies over there that I am looking to replace.

i have, however i have not had a pair of airflops last more than maybe 10 outings...

so if i had bought them and worn them every day for a week and a half and they had failed.. three times in a row would i be more or less justified in complaining ??
not fit for purpose... combined with (in my opinion) a bad attitude towards putting it right..

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Quite right on yer rant mate !

Which waders were they, so people no to avoid them.

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Wanted spool for airflo balance 7/9

first pair were Hardwear (different to the current hardwear breathable they sell)
second pair airflo tail water
third pair airflo x stream

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not much use but an old boy of 78 told me ten years ago
Airflo NO GO
sound like it was sound advise
good luck with the waders

FISHTEC.....
I ordered a couple of spare spools for a reel from them in June, they told me they were out of stock, due in the end of the month. I rang back then and was told end of July. At the end of June I was told it would be mid August. Just rang them again and now it is some time in September.
Never again.

I believe the 1 year warranty applies to the original item sold and not subsequent replacement items.

In other words - even if they gave you a third pair, that pair would only have the warranty balance of the original purchase. If that was not the case, they would be continually supplying, at least the cheaper waders/equipment/parts for ever

Surprised that they have been supplying waders to you after all this time to be honest, so does that then make them a good supplier!!

No doubt some one with more expertise than I will keep us all correct on this issue?