Wanting a new flyline of a particular brand, model and line weight, I made the mistake today of calling Sportfish at Reading. I simply wanted to find out if they had the particular line in stock. What I got was the sales urchins private opinion stating that according to him, not knowing anything about the exact rod, casting style or type of fishing I do and with no regard to my personal preference, that another product would be far better for me.
Why is it, because this ain't the first time, that when you call that wretched company you always get someone who thinks he knows better than the rest of us? They'd do better to simply listen to what the customer has to say and stick their unsolicited opinions where the sun doesn't ....!