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Old 17-11-2009, 08:02 PM
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Default What a crock !

I must admit that in my very limited experience with retailers in this hobby what a bunch of muppetts most of them are !

I've been trying for the last two days to order a few products online and a typical conversation is :

( Me ) Hello, I'm just checking on an order I placed a few days ago ?
( them ) Ok , what is the order number
( Me ) 45862
( them ) Sorry, it's not in stock.
( Me ) So why didn't someone let me know, when will it be in stock ?
( them ) After christmas
( Me ) Are you taking the **** ?
( Them ) I guess you want to cancel ?
( Me ) Of course I do you ******.

I have spent the last ten years running a mail order / internet based company and never come across such a laid-back shower of ***** as I have seen in this industry so far. Maybe I'll start my own angling shop and show these old timers how customers should be treated.

Anyway, second post and already a rant :-)
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Old 17-11-2009, 08:11 PM
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So go on then , who is it ?? I bet they have had a mention on here before
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Old 17-11-2009, 08:14 PM
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Anglers world tackle shop i bet,

terrible service
combined "IQ" of the staff is about -30
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Old 17-11-2009, 08:23 PM
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Quote:
Maybe I'll start my own angling shop and show these old timers how customers should be treated.
Too late, Grommit did it.

Jim
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Old 17-11-2009, 08:34 PM
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Quote:
Originally Posted by hobble View Post
Anglers world tackle shop i bet,

terrible service
combined "IQ" of the staff is about -30
Or maybe glasgow angling centre
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Old 17-11-2009, 09:15 PM
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Quote:
Originally Posted by sweenytodd View Post
So go on then , who is it ?? I bet they have had a mention on here before

The awards so far for crappyness go to :

Mullarkeys
Atkins Angling
Glasgow Angling

All the above have been on the recieving end of my valleys charm :-)

Quote:
Too late, Grommit did it.
I know , but he doesn't sell what I wanted otherwise I would have used him.

The only good service recieved so far has been Fish On Productions, pity they only sell DVD's !
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Old 17-11-2009, 11:13 PM
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Quote:
Originally Posted by taff trotter View Post
The awards so far for crappyness go to :

Mullarkeys
Atkins Angling
Glasgow Angling
No surprises there .
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Old 17-11-2009, 11:16 PM
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Anglers world tackle shop,
just look him up on the net and try putting in order or even speaking to him or his staff on the phones,
owned by a muppet

staffed with muppets
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Old 18-11-2009, 07:16 AM
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Quote:
Originally Posted by hobble View Post
Anglers world tackle shop,
just look him up on the net and try putting in order or even speaking to him or his staff on the phones,
owned by a muppet

staffed with muppets

Stop beating around the bush and say what you really feel.
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Old 18-11-2009, 12:02 PM
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you first point of call MUST be Grommit! just PM him your order here and he will sort you out.. end of.. cut out all your hart ake and turn away from the guys who will over charge you!

Grommit is the king dingaling!
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