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Old 15-12-2008, 01:50 PM
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Default orvis rod return

hi i recently broke a eye on my orvis rod i wonderd if anyone has the fone number or the adress of where to return the rod to, to be fixed.

cheers steff
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Old 15-12-2008, 02:23 PM
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Hi Steff, here is the phone number and address of Orvis

Vermont House
Unit 30A North Way
Andover
Hampshire
SP10 5RW
Tel 01264 349500

cheers

seddo
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Old 15-12-2008, 02:47 PM
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thanks mate
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Old 15-12-2008, 02:59 PM
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just foned there they gave me another adress of where to send it but also told me tpo enclose a cheque for 20 pounds and said there mite be a cost to fix the rod is this a new thing i sent a orvis rod back to be fixed a few years ago and only paid the postage costs?.

cheers steff
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Old 15-12-2008, 03:52 PM
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Quote:
Originally Posted by steff View Post
just foned there they gave me another adress of where to send it but also told me tpo enclose a cheque for 20 pounds and said there mite be a cost to fix the rod is this a new thing i sent a orvis rod back to be fixed a few years ago and only paid the postage costs?.

cheers steff
Sounds fairly common for most guarantees tbh. Check the Orvis Website. Their customer service is second to none so don't worry.
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Old 15-12-2008, 04:11 PM
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Some Orvis rods are not covered by the 25 year warranty.

I've never had to claim, touch wood, but from what I've heard you don't pay anything for the replacement or repair on those that are.
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Old 15-12-2008, 04:22 PM
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cheers guys
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Old 15-12-2008, 08:05 PM
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Snapped my western 2 recently. Took it into the Orvis shop in Stamford, they sent it away, it came back within 5 days with a new section. Great service, didnt cost anything.
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Old 15-12-2008, 09:40 PM
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for rods covered by the 25 year garuntee there is a £20 handling fee. those not covered differ
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Old 16-12-2008, 01:21 AM
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foned? PHONED!!!
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