PM'ed Dave to ask if he knew of a comparable business to his here in the US. Simple answer was no so I did a full on Google and Lex- Nex.

He (with the minor exception of Simms for their waders) appears to be a 'one of a kind.' There may be folks who work with the product seller (I know Dan Bailey has a local guy), but just for the Off the Street non-warranty........

ZIP, NADA, NO BODY, BLANK, ZERO, BLACK HOLE, etc., came up. Save for one name and you can take one guess who that may be.

Amazing, simply amazing.

Fred

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"The problems we face today are there because the people who work for a
living are now outnumbered by those who vote for a living." -- Anonymous

I think you hit it on the button Fred.1 of a kind.

Jim

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The Fishermans Friend is the Flirty Fly,Fickle Food for Fleeting Fish.

Hi Fred,

Are you saying that Simms will do repairs? I have a pair of simms which are 2-3 years old and in bad need of work. was going to send to Dave, but if Simms do the work themselves then maybe i could send back to them?

cheers
JJ

Can't recommend Diver Dave too highly, great work and reasonable prices, the sad thing is that he is often doing what the manufacturers should have done in the first place.

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“There is no more lovely country than Monmouthshire in early spring. Nowhere do the larks sing quite so passionately, as if somehow inspired by the Welsh themselves. There is a blackbird on every thorn and a cock chaffinch, a twink as they call him there, on every bush...... It moved me profoundly. I had been spared to see another spring, and I thank God for it.”

Oliver Kite
“A Spring Day on the Usk”
A Fisherman’s Diary

Just purchased a pair of refurbished waders from Diver Dave and I am a happy camper. Best customer service I have seen anywhere! Really gave me peace of mind knowing that the waders were inspected and repaired before buying. The warranty on them was encouraging as well. Looking forward to lot's of time on the water.

Nail on the head there SB.
S.

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"A glint of sun has warmed the air,The flies will soon hatch out, To lure and tempt from their deep lair, The bonnie speckled trout." SKB tackle supporter. I love Furled Leaders.

With appoligies here JJ. Flat missed your post above (one of the fellow members brought up this thread, ergo why I'm back).

Yes, Simm's does their own wader repairs, and by all indications does a darned good job of it. Most, BUT NOT ALL, of their waders are manufactured here in the US so they have the 'expertise,' equipment, etc. But that's why you're 'bucks up' when you buy a set. Like fishing rod 'warrenties' the potential cost of repair/replacement is built right into the base purchase price.

But that's a primary reason most very reputable 'seller's' (think Orvis, LL Bean, Dan Bailey, etc) are so 'free' with their return/exchange/replacement policies. Costs them little but they get a ton of "Good Press." And "Good Press" sells a lot of gear in a highly competitive market.

"Bad Press" kills sales..... lots and lots of sales.

The Internet/fishing Forums like this one are/can be a major player in 'heads up' marketing plans. I can think of more than a few 'small shops' where the owner is a frequent poster and every one of 'his' posts is 'face time' with a current/potential customer. I'll use one of your own as a 'Good example of a good example:' Ian, aka Grommit.

He's at least 6,000 miles from me and we do a steady flow of business. I'm beginning to suspect he has my street address down to memory.

Fred

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"The problems we face today are there because the people who work for a
living are now outnumbered by those who vote for a living." -- Anonymous

Fred,
Not many may know this, but he also refurbishes Goretex jackets.
My old Simms Guide jacket (the Original) finally started giving out last week and I shot Dave an email, sure enough he said he'd do it for less than what would cost for an "admin fee", and I should have it sometime this week with re-taped seams probably better than the original.
I was going to bin it or give it away to charity, and also since my good Missus gave me a G4 Pro for Chrissy, but then thought why throw away a good jacket which has given stirling service well in excess of 10 years?
S

Great observation Steve. Don't recall another post calling this service to folks attention.

__________________
"The problems we face today are there because the people who work for a
living are now outnumbered by those who vote for a living." -- Anonymous

There are many.