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Old 27-10-2011, 10:59 PM
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Default WHOOOA~ When Dan Bailey says they Warrenty ... they MEAN IT!

Called the folks a couple weeks back about waist highs that had 'bootie leaks' that I just couldn't seal. 'Send them in.' Did, not fixable ....

Today's mail has a letter from same (bill looking thing) saying new set on the way. Two hours later: DING DONG at the door with New set.

NOW THAT BOYS AND GIRLS is SERVICE!

Sported their equipment for more years than I can remember, and just another 'testament' as to why?
Fred Evans
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Old 27-10-2011, 11:19 PM
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Default Re: WHOOOA~ When Dan Bailey says they Warrenty ... they MEAN IT!

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Originally Posted by fredaevans View Post
Today's mail has a letter from same (bill looking thing) saying new set on the way. Two hours later: DING DONG at the door with New set.
Think they would do that for my 7 or 8 year old rock hopping pair, with split neoprene feet??
regards
bert.
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Old 27-10-2011, 11:44 PM
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Default Re: WHOOOA~ When Dan Bailey says they Warrenty ... they MEAN IT!

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Originally Posted by aenoon View Post
Think they would do that for my 7 or 8 year old rock hopping pair, with split neoprene feet??
regards
bert.


Honest answer? Not sure what they sell into the UK, but a Huge Thumbs up costs them what? But what the heck, you could get a discount on the next set?

e-mail and ask?
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