I have always enjoyed reading this magazine amongst others but have always steered away from subscriptions, this was until September last year when they were offering a Wychwood competition fly box as a free gift with a years subscription, I was straight on the net as there was only 4 days left until the offer ended as I hadnt bought the magazine as soon as it came out,
Later that month my 1st magazine arrived, 1 month later my 2nd magazine arrived but still no box, thought I would give them a ring only to be told I had subscribed after the deadline for the offer, I asked the person on the phone what date they had me down as subscribing and was told "the 24th of september" I then told them that it stated in the mag that "offer closes September 29th" "oh sorry about that I will get a box ordered for you, shouldnt be more than a week, maybe 2 but definately within 28 days"
Another couple of months go by, still no box,
Ring up again only to be told there was no record of the previous conversation so went through hole saga again,
About 6 weeks later (today) a Richard Weatly flybox drops through my letter box with no letter or any identifying marks on the envelope,
Rings Bauer up on the offchance it was a mistake to be told, "you were too late for that offer so we have sent you a suitable replacement"
Now I know they are both flyboxes but at the complete opposite ends of the scales, So was not happy at all, I asked if I could send it back after I had explained to them again that the 24th of September is before the 29th of September, only to be told sorry we cant get those boxes anymore,
OK I said I will just cancel my subscription and send you the box back, "Oh I will have to check you can do that"
30 seconds on hold later " OK we will let you cancel and send us the box back"
Total flyfisher magazine it is from now on then

You are not alone Mack, I had a similar experience with Trout and Salmon this time, nightmare of a job, no record of my renewal, had to do it all again, 3 months for the gift to arrive, then it was the wrong size.
Bunch of muppets running these call centres.
S.

__________________
"A glint of sun has warmed the air,The flies will soon hatch out, To lure and tempt from their deep lair, The bonnie speckled trout." SKB tackle supporter. I love Furled Leaders.

hello i do not buy any fishing or shooting mags anymore as most ads and a lot of tosh written about fishy things you can see on the net.. i stopped buy a well known shooting mag when i found out a pigeon shooter had written an article my first hundred without leaving his home. well maybe its armchair reading

My local is a great boozer... superb ale, lock-in every night, great juke box, all the big footy matches, fit birds with big knockers (both sides of the bar), all my mates go in..... but I don't anymore.... they've stopped putting free peanuts on the bar

__________________
Too much Saturn, not enough Moon.

Buzzers 2012


Fly Clips & Stands

Most bowls of nut free on a bar were tested and found to have at least 12 differing specimens of urine on them!!!!
Better staying home Rob and writing a couple of articles to fill those mags.

__________________
It is in truth not glory,nor riches, nor honours that we are fighting,but for freedom - for that alone, which no honest man gives up but with his life.(Declaration of Arbroath, 1320)

Fair comment.

__________________
"Take not out your 'ounds on a werry windy day" Surtees.

Russell,
Take note.

I have been reading T&S since I was a lad, and have subscribed to it for many years, and free peanuts or not I would still take it, it's a magazine I actually enjoy, most of the time.
But there is no excuse for poor service, they badger you enough when it's time to renew, and when you do bother to contact them and hand your credit card details over etc, and they lose them, then someone needs a kick up the 4rse IMO.
S.

__________________
"A glint of sun has warmed the air,The flies will soon hatch out, To lure and tempt from their deep lair, The bonnie speckled trout." SKB tackle supporter. I love Furled Leaders.

An oft quoted story but as far as I am aware, there is no test that could possibly give this result

Same happened to me but they didnt even offer me replacement.
I was told like you that i was too late even though i suscribed long before the deadline.
When i phoned them up they said that they had stopped the offer early because they didnt have enough boxes to meet the demand.

Nathan